- We will always seek approval before we do any additional work on you vehicle.

- Our technicians have the skills required to complete the job on your vehicle in a professional manner.

- We choose to fit parts of equivalent quality to those originally fitted by the manufacturer of your vehicle. That is why we fit Unipart parts whenever we can.

- At the end of each job we will give you a report on what we have done and any work identified in the course of that job which may need not be undertaken immediately, but may soon be required.

- A qualified member of my staff or I promise to be available to answer quickly and courteously any questions or problems you may have.

- In the unlikely event of us being unable to resolve the problem to your satisfaction, we offer the free services of - and will abide by the decision made by - an independent arbitration service.

- All work is covered by the unique Nation-Wide guarantee.